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Service parts

  • FCA opens $12.2m Mopar parts distribution centre in Winchester

    April 19, 2017

    Fiat Chrysler Automobiles (FCA) in the US has invested $12.2m to open a parts distribution centre (PDC) in Winchester, Virginia. The 37,000 sq.m facility will handle 9.2m items annually across 50,000 part numbers and serve 200 dealers, mainly in the Mid-Atlantic region. The 37,000 sq.m facility is the first of two PDCs the carmaker is …

  • Durant appointed senior VP for aftersales at VW America

    April 4, 2017

    David Durant (pictured) has been appointed as senior vice-president for aftersales at Volkswagen America. He will report to Hinrich Woebcken, who was appointed head of the North America region in April last year. The 50-year old Durant will oversee all Volkswagen brand aftersales activities, which include developing and implementing strategies for the parts and accessories …

  • Seat: A megatruckload of progress

    March 30, 2017

    Seat’s supply chain leaders open up about rail infrastructure, the carmaker’s use of automation and its service parts network In this story… Seat’s European network Multimodal and connected Aftersales in motion Seat has been emblematic of Spain’s automotive ups and downs over the past decade. It suffered badly during the country’s severe recession following the 2008 …

  • How logistics automation can revolutionise the aftermarket

    March 8, 2017

    Automation of logistics processes is the key to an efficient automotive aftermarket supply chain. The availability and distribution of vehicle parts to meet service and installation needs are critical to the aftermarket industry. Rising demand from quicker turnaround, more complexity and the variety and availability of parts all place increasing pressure on the logistics operations …

  • Ford officially enters spare parts market with Omnicraft brand

    January 25, 2017

    Carmaker Ford has launched its own brand of replacement parts for all makes of vehicles, including those not made by the company, as it officially enters the lucrative $500 billion a year aftermarket segment. It already offers its Motorcraft line of replacement parts specifically for its own vehicles. In March last year, Ford Customer Service …

  • ZF establishes world’s second largest supplier of aftermarket parts

    January 25, 2017

    Germany’s ZF has established a dedicated new aftermarket division – ZF Aftermarket – which it says is the second largest supplier of premium aftermarket parts in the world. ZF Aftermarket will supply global customers with five product brands and associated services. The move stems from ZF’s takeover of rival parts maker TRW in 2015 and …

  • Self-driving vehicles will do more than just reinvent road transport

    January 17, 2017

    Autonomous vehicles will do much for road safety but their benefits will extend far beyond this, with particular gains for businesses managing fleets of mobile service engineers… Self-driving vehicles are becoming increasingly popular, with some 10m projected to be hitting the road by 2020, according to BI Intelligence. The most compelling benefit of such new vehicles is that …

  • Mann+Hummel to open aftermarket logistics centre in South Africa

    December 22, 2016

    Mann+Hummel, the German filtration parts supplier, is to open an aftermarket logistics centre in Johannesburg in January, following the establishment of its office there in November. It is the first time the company has had its own premises in Africa. The firm said the establishment of business in Africa was part of its strategy to …

  • Renault and GCR move to develop aftermarket supply in France

    December 21, 2016

    French carmaker Renault and its dealership association GCR are investing in a 35% stake in the Exadis subsidiary of Groupe Laurent, the aftermarket parts and services supplier. Exadis provides a range of aftermarket parts including brake, clutch, wheel and injection components. Under the proposed agreement, which is close to being finalised, Renault would take a …

  • Service parts distribution: Less distance, more speed

    October 27, 2016

    Aftersales service is critical to a car buyer’s satisfaction and brand perception. We find out how OEMs are dealing with the growing pressures on North American parts distribution networks Identifying efficiencies in service parts distribution is a key issue for OEMs – servicing retail outlets is the primary goal of any parts distribution network, after all …