Supply chain resilience award

Awards those that have proven the most ready and proactive in the face of logistics disruption and exceptional circumstances.

Application criteria

The judging panel looked for innovation, the results achieved and how a company or its clients had succeeded in exceptional circumstances, whether in the face of natural or man‐made disruption, bottlenecks, surges in demand, supplier shortages, changes or other singular or consistent circumstances. The judges looked for examples of companies that had been able to overcome the issues, including via flexibility, creative thinking, the use of time‐critical solutions or other means to avoid supply or production stoppages. Submissions could relate to specific logistics and transport projects, IT systems and software, innovative processes and collaboration in managing automotive supply chains.


DHL Resilience360 – DHL Resilience360 Platform

Natural disasters, adverse weather, political unrest, cargo theft – all of these events can cause disruption in the supply chain. DHL Resilience360 is an innovative, cloud-based platform that helps companies to visualise, track and protect their business operations. The solution facilitates intuitive supply chain visualisation, tracks shipments and ETAs across different transport modes and enables near real-time monitoring of incidents that can disrupt supply chains. DHL Resilience360 easily integrates with business systems and helps companies keep track of risk in combination with their business performance indicators. It enables companies to better ensure business continuity, building risk profiles based on over 30 risk databases, and identifying critical hotspots using heat-maps to mitigate risks and to turn potential disruptions into a competitive advantage.


What the judges said

The judges said this was a highly innovative solution showing how data gleaned from a number of different systems or information pools could be aggregated and visualised in one tool, supporting the increasing complexity of global supply chains.

They described the DHL tool as “a systematic approach to building resilience in the supply chain and preparing for disruptions by leveraging technology”.


Amco Services (International) – Time-critical OEM Tool Transfer Project

Amco received a call from a leading tier one supplier reporting an issue with their sister company in China. A series of 65 automotive production line tools needed to be shipped to the UK as soon as possible to avoid an OEM production line stoppage. These tools were required urgently at various first tier automotive suppliers in the UK to avoid three different automotive production lines shutting down. Failure was not an option, and would have cost £8.5m a day to the OEM in lost revenue if they couldn’t build the required cars, along with possible job losses and delays in vehicle order fulfilment. Despite a gruelling timetable, short lead times, numerous disruptions and physical challenges, the UK team from Amco, operating with our local partners on the ground, demonstrated resilience, creative thinking and a simple determination to succeed. All the OEM tools were delivered on time with zero damage, ready to start parts production immediately.


GEFCO – OEM Crisis Management Project

When a fire broke out in early 2017 at the plant of a car manufacturer’s tier two supplier in Eastern Europe, a number of machines were destroyed or damaged. Faced with the possibility of having to shut down the production line for some very popular models, the car manufacturer turned to GEFCO for a solution. Other sites in Europe couldn’t supply the plant because their volumes were too low. GEFCO’s proactive teams found another solution in China, however. To effect this, parts had to be supplied from a Chinese site in Ningbo, near Shanghai. Despite this situation arising during Chinese New Year celebrations, GEFCO’s expert teams immediately set up a crisis cell coordinated from France. Air freight routes were arranged from Shanghai and Wuhan (China) to Frankfurt (Germany) and Paris (France) according to the part types, in order to maintain supplies. The solution, which incurred minimal production losses for the car manufacturer, involved  seven-day-a-week pick-ups, with more than 1,000 air shipments taking place, 8,000 handling units delivered and over 540,000 car parts transported.


Evolution Time Critical – Time-Critical Production Support Services

Evolution Time Critical continues to develop its services and broaden its expertise to provide the automotive industry with a vital resource that enables the adoption of higher-risk production strategies. 95% of its revenue comes from the provision of emergency support to this industry. From disaster recovery and crisis management to robust contingency planning and critical projects innovation, its work has been enabled by Evolution’s commitment to continually strengthen its infrastructure. Evolution’s support provides significant operational and cost benefits to the industry in four distinct ways: preventing supply chain failure; initiating effective contingencies that reduce the impact of supply chain disruption; providing clearer supply chain visibility; and analysing complex challenges to develop optimised, bespoke solutions. The automotive industry is a world leader in lean and just-in-time supply, and operates complex global supply chains. Evolution helps to sustain production and enable streamlined, agile manufacturing trends in an increasingly time-contracted industry. As the manufacturing director of one major European OEM said: “If I know Evolution Time Critical has the parts, then I’ll continue to build.”


Priority Freight – Time-critical Heavy Tooling Transfer Project

In late 2016, Priority Freight was tasked with one of the biggest logistics challenges it had ever undertaken. One of its customers needed a transport solution to move heavy tooling equipment from one continent to another while engaging with OEMs to keep their supply chains running. Three OEMs were involved and failure to execute an unbreakable supply chain would have resulted in multiple plant shutdowns in Europe with a potential downtime cost totalling in excess of £250m a week. Priority Freight managed to build that unbreakable supply chain in just one week.


Matthias Braun
Head of digitalisation and Concept Development, Volkswagen Group Logistics
Volkswagen Group

Frank Schlehuber
Director Aftermarket

Peter Weiss
Head of EMEA Supply Chain Management and Global Coordination
Fiat Chrysler Automobiles

For a full list of judges click here