All features articles – Page 32
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FeatureFord part 4: The future of service
From engaging customers through FordPass to predicting their maintenance needs via Service Excellence 2.0, Ford is evolving its approach to the aftermarket
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FeatureFord part 3: Supply chain upgrades
Ford is rolling out advanced global inventory and demand management tools in pursuit of greater efficiency in logistics and service
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Ford part 2: Global strategies
Ford intends to support dealers through its Professional Service Network, a proliferation of Quick Lane stores and extended parts retention.
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FeatureFord part 1: Always looking ahead
In the first of a four-part feature, Christopher Ludwig talks to Ford Customer Service Division president Frederiek Toney (pictured) about changing times for logistics and providing global customer service
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FeatureFCA: Making hay while the sun shines
After six years basking in the glow of rising US sales, and now enjoying low fuel prices, Fiat Chrysler needs to improve productivity today before things change again, says Marc Brazeau, head of outbound and Mexico logistics in North AmericaA team on a long winning streak can build momentum that ...
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FeatureBinding ambition at Toyota Manufacturing UK
TMUK is developing its logistics efficiency even more closely in line with the Toyota Production System and proving it can manage complex supply chain changes, writes Ian HenryThe UK is an important manufacturing hub for Toyota within its European operations, and a prime example of how carmakers have tightly integrated ...
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FeatureEurope conference panel discussion: A time for optimism
Finally, the outlook in Europe is positive once again. Of course, the market is fragile and subject to risk, but on the path to recovery. Last year, most European countries saw strong growth, with many in the double digits, and the European Union had stronger growth than almost all other ...
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FeatureThe progress and possibilities of ePOD
Though it has been around for a while, the vehicle logistics world is only just beginning to catch on to the potential of ePOD, especially in North America, where mandates and standards are setting the coursePaperless transactions have been ubiquitous in the transfer of goods and services for more than ...
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FeatureEurope Conference: Planning for more than the Zeitgeist in the supply chain
The Automotive Logistics Europe conference set out to capture the Zeitgeist of logistics in terms of technology and skills – and it found that now may be a perfect time to invest in equipment, transport engineering and smart systems. Christopher Ludwig reports from in Bonn, Germany Additional contributions by Marcus ...
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FeatureEurope conference: Can outbound tackle familiar problems with new technology?
Speakers at this year’s Automotive Logistics Europe conference suggested that the vehicle logistics industry is in sore need of investment as vehicle production grows and capacity across modes gets tighter, especially on roads and at ports. That investment needs to cover equipment, infrastructure and technology, while also addressing the demand ...
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XPO rejects unlawful labour allegations
XPO Logistics has said it is “confident” its practices are in full compliance with EU transport regulations and national employment law, after reports suggesting that six of its managers are facing legal action over alleged labour-related infractions.The French public prosecution service is demanding three-year suspended sentences and fines totalling €45,000 ...
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FeatureVideo interview: Volker Vossler, vice-president, operations, Mexico, Seglo Logistics
At the 2016 Automotive Logistics Mexico conference, Volker Vossler, vice-president of operations, Mexico, Seglo Logistics, talks to Christopher Ludwig, editor, Automotive Logistics Group, about how business is developing for Seglo in Mexico.
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FeatureVideo interview: Steve Tripp, vice-president, global strategy and execution, ICL Systems
At the 2016 Automotive Logistics Mexico conference, Steve Tripp, vice-president of global strategy and execution, ICL Systems, talks to Christopher Ludwig, editor, Automotive Logistics Group, about the possibility of developing short sea from Mexico, and any potential barriers or challenges.
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FeatureVideo interview: Peter Koltai, director of production control and logistics, Audi Mexico
At the 2016 Automotive Logistics Mexico conference in Mexico City, Peter Koltai, director of production control and logistics for Audi Mexico, talks to Christopher Ludwig, editor of the Automotive Logistics Group, about Audi's upcoming plant in San José Chiapa, which will begin production this year.
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FeatureVideo interview: Chris Styles, senior director of logistics, Nissan North America
At the 2016 Automotive Logistics Mexico conference in Mexico City, Chris Styles, senior director of logistics, Nissan North America, talks to Christopher Ludwig, editor of the Automotive Logistics Group, about Nissan's logistics plans in Mexico.
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FeatureVideo interview: Karl-Friedrich Koch, vice-president, production control, logistics for BMW
At this year’s Automotive Logistics Mexico conference in Mexico City, Karl-Friedrich Koch, vice-president of production control and logistics for BMW’s planned plant in San Luis Potosi, talks to Christopher Ludwig, editor of the Automotive Logistics Group, about planning logistics and production at the OEM's new Mexico plant, opening in 2019.
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Mexico conference: Rail and truck capacity challenges
If Mexico’s automotive production figures reach more than 5m in 2020, as they are forecast to do, it will put a significant strain on Mexico’s rail and truck infrastructure. It is no secret that more trucks and railcars will be needed to cope, and infrastructure projects will need to be ...
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Mexico Conference report: On the borderline of change
The second Automotive Logistics Mexico conference, held in Mexico City, saw hundreds of executives and officials discuss how best to ensure that the country’s fast-growing automotive production and supply chain will be fit for purpose by 2020 and beyond. Christopher Ludwig reports on plenty of progress, as well as reasons ...
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FeatureMexico conference: Swapping customs agents, cross-border trucking and other happenings on the border
Efforts and projects to improve US-Mexico customs and border operations are the most promising they have been in decades, according to William Duncan (pictured), the chargé d’affaires for the US Embassy to Mexico. Important trials are underway for pre-clearance inspections, while there is work to increase capacity on both sides ...
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Mexico conference: Audi adapts logistics for San José Chiapa
When Audi starts series production later this year of the Q5 SUV crossover at its new plant in San José Chiapa, in the state of Puebla, Mexico, it will begin one of the most complex operations for parts handling and logistics in the country, with tremendous variety and customisation in ...